Developing a psychological model of end-users’ experience with news Web sites

Hdl Handle:
http://hdl.handle.net/10149/236331
Title:
Developing a psychological model of end-users’ experience with news Web sites
Authors:
Aranyi, G. (Gabor)
Advisors:
van Schaik, P. (Paul); Barker, P. (Philip); Colbourn, C. (Chris)
Citation:
Aranyi, G. (2012) Developing a psychological model of end-users’ experience with news Web sites. Unpublished PhD thesis. Teesside University.
Publisher:
Teesside University
Issue Date:
May-2012
URI:
http://hdl.handle.net/10149/236331
Abstract:
The primary aim of the research project presented in this thesis was to develop and test a comprehensive psychological model of interaction experience with news Web sites. Although news media have been publishing on the Web increasingly since the second half of the 1990s and news sites have become a favoured source of news for many, there is a lack of knowledge about news sites in terms of interaction-experience constructs and their structural relationships. The project aimed to examine people’s use of news sites from the perspective of interaction-experience research by developing a model and, based on this model, to provide guidance for designers of news sites. The project comprises three research phases: (1) exploratory phase, (2) modelling phase and (3) experimental phase. In the exploratory phase, a review of literature and an exploratory study of interaction experience with news Web sites were conducted. The latter explored how users of a particular news site interact with the site and which aspects of their experience they report. Data for the exploratory study were collected with an online questionnaire and by recording participants’ use of a news site under think-aloud instructions. In the modelling phase, an online questionnaire was used to collect answers to psychometric scales that were selected based on the literature review and the exploratory study. A measurement model was formulated to test the relationship between measurement items and the measurement scales, and structural models were formulated to test hypotheses related to the structural relationships of variables. Following the test results, a model of interaction experience with news sites was formulated to predict outcome measures of interaction experience from variables measuring aspects of interaction experience. Components of interaction experience, in turn, were predicted from measures of perceived news-site characteristics. In the experimental phase, an experiment was conducted to test the model of interaction experience with news sites in a controlled setting. Additionally, measures of person- and context characteristics were included in the prediction of components of interaction experience. The model of interaction experience with news sites was supported and accounted for a medium to substantial amount of variance in outcome measures. Finally, design guidance was derived from the model to advance interaction-experience knowledge, and conclusions were drawn regarding the model, in relation to existing research.
Type:
Thesis or dissertation
Language:
en
Keywords:
user experience; human-computer interaction; online news; think-aloud; partial least squares

Full metadata record

DC FieldValue Language
dc.contributor.advisorvan Schaik, P. (Paul)en
dc.contributor.advisorBarker, P. (Philip)en
dc.contributor.advisorColbourn, C. (Chris)en
dc.contributor.authorAranyi, G. (Gabor)en_GB
dc.date.accessioned2012-07-30T10:07:14Z-
dc.date.available2012-07-30T10:07:14Z-
dc.date.issued2012-05-
dc.identifier.urihttp://hdl.handle.net/10149/236331-
dc.description.abstractThe primary aim of the research project presented in this thesis was to develop and test a comprehensive psychological model of interaction experience with news Web sites. Although news media have been publishing on the Web increasingly since the second half of the 1990s and news sites have become a favoured source of news for many, there is a lack of knowledge about news sites in terms of interaction-experience constructs and their structural relationships. The project aimed to examine people’s use of news sites from the perspective of interaction-experience research by developing a model and, based on this model, to provide guidance for designers of news sites. The project comprises three research phases: (1) exploratory phase, (2) modelling phase and (3) experimental phase. In the exploratory phase, a review of literature and an exploratory study of interaction experience with news Web sites were conducted. The latter explored how users of a particular news site interact with the site and which aspects of their experience they report. Data for the exploratory study were collected with an online questionnaire and by recording participants’ use of a news site under think-aloud instructions. In the modelling phase, an online questionnaire was used to collect answers to psychometric scales that were selected based on the literature review and the exploratory study. A measurement model was formulated to test the relationship between measurement items and the measurement scales, and structural models were formulated to test hypotheses related to the structural relationships of variables. Following the test results, a model of interaction experience with news sites was formulated to predict outcome measures of interaction experience from variables measuring aspects of interaction experience. Components of interaction experience, in turn, were predicted from measures of perceived news-site characteristics. In the experimental phase, an experiment was conducted to test the model of interaction experience with news sites in a controlled setting. Additionally, measures of person- and context characteristics were included in the prediction of components of interaction experience. The model of interaction experience with news sites was supported and accounted for a medium to substantial amount of variance in outcome measures. Finally, design guidance was derived from the model to advance interaction-experience knowledge, and conclusions were drawn regarding the model, in relation to existing research.en_GB
dc.language.isoenen
dc.publisherTeesside Universityen
dc.subjectuser experienceen_GB
dc.subjecthuman-computer interactionen_GB
dc.subjectonline newsen_GB
dc.subjectthink-alouden_GB
dc.subjectpartial least squaresen_GB
dc.titleDeveloping a psychological model of end-users’ experience with news Web sitesen_GB
dc.typeThesis or dissertationen
dc.publisher.departmentTeesside University. School of Social Sciences and Law.en_GB
dc.type.qualificationnamePhDen
dc.type.qualificationlevelDoctoralen
or.citation.harvardAranyi, G. (2012) Developing a psychological model of end-users’ experience with news Web sites. Unpublished PhD thesis. Teesside University.en_GB
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