Interaction strategies for an affective conversational agent

Hdl Handle:
http://hdl.handle.net/10149/217430
Title:
Interaction strategies for an affective conversational agent
Authors:
Smith, C. (Cameron); Crook, N. (Nigel); Charlton, D. (Daniel); Boye, J. (Johan); de la Camara, R. S. (Raul); Turunen, M. (Markku); Benyon, D. (David); Gambäck, B. (Björn); Mival, O. (Oli); Webb, N. (Nick); Cavazza, M. O. (Marc)
Affiliation:
Teesside University. School of Computing.
Citation:
Smith, C., Crook, N., Dobnik, S., Charlton, D., Boye, J., Pulman, S., Santos de la Camara, R., Turunen, M., Benyon, D., Bradley, J., Gambäck, B., Hansen, P., Mival, O., Webb, N. and Cavazza, M. (2011) 'Interaction strategies for an affective conversational agent', Presence: Teleoperators and Virtual Environments, 20(5), pp. 395-411.
Publisher:
Massachusetts Institute of Technology Press
Journal:
Presence: Teleoperators and Virtual Environments
Issue Date:
Oct-2011
URI:
http://hdl.handle.net/10149/217430
DOI:
10.1162/PRES_a_00063
Additional Links:
http://www.mitpressjournals.org/doi/abs/10.1162/PRES_a_00063
Abstract:
The development of embodied conversational agents (ECA) as companions brings several challenges for both affective and conversational dialogue. These include challenges in generating appropriate affective responses, selecting the overall shape of the dialogue, providing prompt system response times, and handling interruptions. We present an implementation of such a companion showing the development of individual modules that attempt to address these challenges. Further, to resolve resulting conflicts, we present encompassing interaction strategies that attempt to balance the competing requirements along with dialogues from our working prototype to illustrate these interaction strategies in operation. Finally, we provide the results of an evaluation of the companion using an evaluation methodology created for conversational dialogue and including analysis using appropriateness annotation.
Type:
Article
Language:
en
Keywords:
affective response; conversational agents; embodied conversational agent; evaluation methodologies; interaction strategy; system response; user interfaces
ISSN:
1054-7460; 1531-3263
Rights:
Subject to restrictions below, author can archive publisher's version/PDF. For full details see http://www.sherpa.ac.uk/romeo/ [Accessed 03/04/2012].
Citation Count:
0 [Scopus, 03/04/2012]

Full metadata record

DC FieldValue Language
dc.contributor.authorSmith, C. (Cameron)en_GB
dc.contributor.authorCrook, N. (Nigel)en_GB
dc.contributor.authorCharlton, D. (Daniel)en_GB
dc.contributor.authorBoye, J. (Johan)en_GB
dc.contributor.authorde la Camara, R. S. (Raul)en_GB
dc.contributor.authorTurunen, M. (Markku)en_GB
dc.contributor.authorBenyon, D. (David)en_GB
dc.contributor.authorGambäck, B. (Björn)en_GB
dc.contributor.authorMival, O. (Oli)en_GB
dc.contributor.authorWebb, N. (Nick)en_GB
dc.contributor.authorCavazza, M. O. (Marc)en_GB
dc.date.accessioned2012-04-03T14:23:44Z-
dc.date.available2012-04-03T14:23:44Z-
dc.date.issued2011-10-
dc.identifier.citationPresence: Teleoperators and Virtual Environments; 20 (5):395-411en_GB
dc.identifier.issn1054-7460-
dc.identifier.issn1531-3263-
dc.identifier.doi10.1162/PRES_a_00063-
dc.identifier.urihttp://hdl.handle.net/10149/217430-
dc.description.abstractThe development of embodied conversational agents (ECA) as companions brings several challenges for both affective and conversational dialogue. These include challenges in generating appropriate affective responses, selecting the overall shape of the dialogue, providing prompt system response times, and handling interruptions. We present an implementation of such a companion showing the development of individual modules that attempt to address these challenges. Further, to resolve resulting conflicts, we present encompassing interaction strategies that attempt to balance the competing requirements along with dialogues from our working prototype to illustrate these interaction strategies in operation. Finally, we provide the results of an evaluation of the companion using an evaluation methodology created for conversational dialogue and including analysis using appropriateness annotation.en_GB
dc.language.isoenen
dc.publisherMassachusetts Institute of Technology Pressen_GB
dc.relation.urlhttp://www.mitpressjournals.org/doi/abs/10.1162/PRES_a_00063en_GB
dc.rightsSubject to restrictions below, author can archive publisher's version/PDF. For full details see http://www.sherpa.ac.uk/romeo/ [Accessed 03/04/2012].en_GB
dc.subjectaffective responseen_GB
dc.subjectconversational agentsen_GB
dc.subjectembodied conversational agenten_GB
dc.subjectevaluation methodologiesen_GB
dc.subjectinteraction strategyen_GB
dc.subjectsystem responseen_GB
dc.subjectuser interfacesen_GB
dc.titleInteraction strategies for an affective conversational agenten
dc.typeArticleen
dc.contributor.departmentTeesside University. School of Computing.en_GB
dc.identifier.journalPresence: Teleoperators and Virtual Environmentsen_GB
ref.citationcount0 [Scopus, 03/04/2012]en_GB
or.citation.harvardSmith, C., Crook, N., Dobnik, S., Charlton, D., Boye, J., Pulman, S., Santos de la Camara, R., Turunen, M., Benyon, D., Bradley, J., Gambäck, B., Hansen, P., Mival, O., Webb, N. and Cavazza, M. (2011) 'Interaction strategies for an affective conversational agent', Presence: Teleoperators and Virtual Environments, 20(5), pp. 395-411.en_GB
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