Modelling user experience with web sites: Usability, hedonic value, beauty and goodness

Hdl Handle:
http://hdl.handle.net/10149/92860
Title:
Modelling user experience with web sites: Usability, hedonic value, beauty and goodness
Authors:
van Schaik, P. (Paul) ( 0000-0001-5322-6554 ) ; Ling, J. (Jonathan)
Affiliation:
University of Teesside. School of Social Sciences and Law. Psychology Subject Group.
Citation:
van Schaik, P. and Ling, J. (2008) 'Modelling user experience with web sites: Usability, hedonic value, beauty and goodness', Interacting with Computers, 20 (3), pp.419-432.
Publisher:
Elsevier
Journal:
Interacting with Computers
Issue Date:
May-2008
URI:
http://hdl.handle.net/10149/92860
DOI:
10.1016/j.intcom.2008.03.001
Abstract:
Recent research into user experience has identified the need for a theoretical model to build cumulative knowledge in research addressing how the overall quality or 'goodness' of an interactive product is formed. An experiment tested and extended Hassenzahl's model of aesthetic experience. The study used a 2 × 2 × (2) experimental design with three factors: principles of screen design, principles for organizing information on a web page and experience of using a web site. Dependent variables included hedonic perceptions and evaluations of a web site as well as measures of task performance, navigation behaviour and mental effort. Measures, except Beauty, were sensitive to manipulation of web design. Beauty was influenced by hedonic attributes (identification and stimulation), but Goodness by both hedonic and pragmatic (user-perceived usability) attributes as well as task performance and mental effort. Hedonic quality was more stable with experience of web-site use than pragmatic quality and Beauty was more stable than Goodness.
Type:
Article
Language:
en
Keywords:
aesthetics; hedonic quality; modelling; usability; user experience; web site
ISSN:
0953-5438
Rights:
Author can archive post-print (ie final draft post-refereeing). For full details see http://www.sherpa.ac.uk/romeo/ [Accessed 24/02/2010]
Citation Count:
3 [Scopus, 24/02/2010]

Full metadata record

DC FieldValue Language
dc.contributor.authorvan Schaik, P. (Paul)en
dc.contributor.authorLing, J. (Jonathan)en
dc.date.accessioned2010-02-24T11:20:25Zen
dc.date.available2010-02-24T11:20:25Zen
dc.date.issued2008-05en
dc.identifier.citationInteracting with Computers; 20 (3): 419-432en
dc.identifier.issn0953-5438en
dc.identifier.doi10.1016/j.intcom.2008.03.001en
dc.identifier.urihttp://hdl.handle.net/10149/92860en
dc.description.abstractRecent research into user experience has identified the need for a theoretical model to build cumulative knowledge in research addressing how the overall quality or 'goodness' of an interactive product is formed. An experiment tested and extended Hassenzahl's model of aesthetic experience. The study used a 2 × 2 × (2) experimental design with three factors: principles of screen design, principles for organizing information on a web page and experience of using a web site. Dependent variables included hedonic perceptions and evaluations of a web site as well as measures of task performance, navigation behaviour and mental effort. Measures, except Beauty, were sensitive to manipulation of web design. Beauty was influenced by hedonic attributes (identification and stimulation), but Goodness by both hedonic and pragmatic (user-perceived usability) attributes as well as task performance and mental effort. Hedonic quality was more stable with experience of web-site use than pragmatic quality and Beauty was more stable than Goodness.en
dc.language.isoenen
dc.publisherElsevieren
dc.rightsAuthor can archive post-print (ie final draft post-refereeing). For full details see http://www.sherpa.ac.uk/romeo/ [Accessed 24/02/2010]en
dc.subjectaestheticsen
dc.subjecthedonic qualityen
dc.subjectmodellingen
dc.subjectusabilityen
dc.subjectuser experienceen
dc.subjectweb siteen
dc.titleModelling user experience with web sites: Usability, hedonic value, beauty and goodnessen
dc.typeArticleen
dc.contributor.departmentUniversity of Teesside. School of Social Sciences and Law. Psychology Subject Group.en
dc.identifier.journalInteracting with Computersen
ref.citationcount3 [Scopus, 24/02/2010]en
or.citation.harvardvan Schaik, P. and Ling, J. (2008) 'Modelling user experience with web sites: Usability, hedonic value, beauty and goodness', Interacting with Computers, 20 (3), pp.419-432.en
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